Shah Alam, Wednesday, 6 May 2020– National motorcycle company, Motosikal dan Enjin Nasional Sdn Bhd (“MODENAS”) has now extended the operations of its selected authorised service centres from 2 days to 4 days a week, following the conditional movement control order (“CMCO”) announcement by the Government last week.
The resumption of MODENAS after-sales operations will be subject to the Covid-19 pandemic standard operating procedures (“SOPs”) as established by MITI. These include shorter operating hours, reduced staffing and adhering to preventive measures such as social distancing and observing hygienic practices at all times.
SelectedMODENAS Service Centres
The following is a list of centres that will be opened for business, followed by the operation details:
MODENAS Subang Service Centre, Selangor
MODENAS Ipoh Service Centre, Perak
MODENAS Gurun Service Centre, Kedah
MODENAS Kuantan Service Centre, Pahang
MODENAS Johor Bahru Service Centre, Johor
Operational Days : Four days in a week (Monday to Thursday)
Operational Hours : 10.00 am to 3.00 pm
Commencement : 4th May 2020, until further notice
MODENAS ready for the new normal
The authorised service centres will continue to service customers only by appointment, to ensure Covid-19 social distancing protocols are adhered to. All MODENAS’ customers are welcome to book their appointment online via http://bit.ly/mcobookaservice or http://bit.ly/jomservis. Customers can also send a WhatsApp Message to MODENAS Careline at 019-570 8135.
Customers will be contacted by the respective branches to confirm available date and time slots. The centres will only be accepting the appointments on a first-come, first-served basis.
This approach is taken to initiate a ‘new norm’ by practicing social distancing and following health control guidelines by limiting the number of customers entering these premises during this pandemic period. All customers will be advised to put on a face mask and to have their body temperature checked before entering the premises.
Spare Parts Stockists to resume business
Meanwhile, the availability of spare parts has also been addressed. MODENAS has resumed full operations for its spare parts business to support its network of stockists. MODENAS’ customers can now purchase their spare parts from the respective MODENAS Service Centres or at the nearest authorised stockists as per the list below. MODENAS highly recommends for the customer to select the nearest service centre to abide by the MCO’s travelling regulation.