Key Roles

• Monitor the entire sales process, from initial ordering to pre-delivery inspection, to ensure monthly sales targets are achieved. Proactively identify and escalate any issues or concerns that could potentially affect operations.

• Monitor and track the progress of all improvement projects, providing regular updates and identifying issues to ensure timely completion.

• Draft and prepare comprehensive proposals for all spare parts initiatives, including promotions, and ensure official Management Approval (MA) is obtained.

• Prepare, compile & checking for monthly report including Stockist, Service Plus and Dealers ageing performance report and MRM reports.

• Maintain and update comprehensive database records for Stockists and Kawasaki Dealers.

• Coordinate and attend all necessary activities for departmental improvement initiatives, ensuring smooth progress and stakeholder engagement.

• Lead and facilitate spare parts department meetings.

• Develop and update organizational charts (OCs) and prepare manpower requisition proposals as needed.

• Lead the development and presentation of Kaizen projects for the spare parts sales department, including crafting compelling presentation slides for management.

• Undertake additional tasks and special projects as assigned by the Head of Department (HOD) or Sales Team, contributing to overall departmental and organizational goals.

Job & Skills Requirement

• Possess at least Diploma or Degree in Business Administration, Business Management, Marketing, Sales & Marketing or related field.

• Minimum 2 years of relevant working experience (experience in automotive or motorcycle manufacturing will be an added advantage).

• Good computer skills and knowledge of Microsoft Office.

• Good working attitude and administrative skills.

• Experience in office administration and sales operations.

• Experience in spare parts technical or related fields shall be an added advantage.

• Ability to develop and execute sales strategies, particularly in spare parts market.

• Strong analytical, problem-solving, planning, and coordination skills.

• Ability to analyse sales performance and market trends.

Key Roles

• Export Coordination : Coordinate with cross-functional departments to ensure smooth and timely execution of export shipments and related activities.

• System and Process Management : Use systems to raise requests, process transactions, and manage export-related activities in accordance with established procedures.

• Market Research and Analysis : Conduct market research to identify potential export markets, customer opportunities, competitor activities, and industry trends.

• Market Development : Explore new markets and business segments and support the development of strategies to expand the company's international presence

• Regulatory Compliance : Ensure export activities comply with applicable export regulations, import requirements, trade restrictions, and relevant company policies.

• Business Partner Relationship Management : Build and maintain effective working relationships with international distributors, dealers, and business partners to support business growth.

• Reporting and Monitoring : Prepare and monitor reports on project progress, shipment schedules, delivery status, and payment collection to ensure timely follow-up and resolution of issues.

• Documentation and Audit Support : Prepare, maintain, and organize export-related documentation to ensure proper recordkeeping and readiness for internal and external audits.

• Stakeholder Communication : Communicate and coordinate effectively with internal and external stakeholders to ensure alignment, resolve operational issues, and meet business requirements.

Job & Skills Requirement

• Degree in Business Studies, International Business, Management, Economics or a related field. Minimum 3 years of experience in project management related to international business and export.

• Minimum 3 years of experience in export operations, international business or project management.

• Knowledge of international trade regulations, trade agreements, tariffs and market pricing is an advantage, preferably in the automotive industry.

• Strong communication, negotiation and interpersonal skills to manage international customers and business partners.

• Good analytical and problem-solving skills, with the ability to manage multiple tasks and meet deadlines.

• Proficient in English; additional languages are an advantage.

• Demonstrate teamwork, integrity, accountability and flexibility in carrying out assigned responsibilities.

Key Roles

• Monitor staff punctuality, workplace discipline, work performance, manpower allocation, and utilization.

• Ensure all assembly operations comply with Operation Standards (OS), Work Instructions (WI), quality and production targets.

• Lead corrective actions using problem-solving techniques to identify root causes, eliminate recurring issues, and improve production performance.

• Monitor production progress and report any issues, non-conformance, abnormalities or breakdowns related to materials, machines, equipment, or quality to superiors.

• Ensure that operators follow safe work practices and fully comply with Health, Safety and Environment (HSE) standards, and Personal Protective Equipment (PPE) requirements.

• Maintain 5S standards and good housekeeping practices within the production area and compliance with 5S or Kaizen requirements.

• Prepare, maintain, and update Standard Job Sheets (SJS), production records, check sheets and related documents.

• Plan and drive continuous improvement activities to improve productivity, quality and safety.

• Ensure all machines, tools and equipment are properly maintained and inspected.

• Assist in training production operators on Operation Standards (OS), Work Instructions (WI) and quality requirements.

• Assist in minimizing production downtime, delays and operational disruptions.

• Coordinate with relevant departments to ensure smooth production flows.

• Report accidents, incidents, near misses and unsafe conditions to the relevant authority.

• Escalate manpower, disciplinary, or employer-related issue to immediate supervisor or Manager.

• Promote teamwork, discipline, accountability and positive working environment.

• Ensure employees understand and comply with quality requirements.

• To undertake any ad hoc tasks or assignments as assigned by immediate superior.

Job & Skills Requirement

• Possess SPM, GIATMARA Certificate, Diploma in Manufacturing, Mechanical, Electrical and Automotive Engineering or equivalent.

• Minimum of 3 to 5 years of experience in Final Assembly process.

• Basic knowledge of reading technical drawings and motorcycle assembly manuals.

• Good knowledge of assembly process, production standards, 5S and Health, Safety and Environment (HSE).

• Able to read and follow work instructions and standards.

• Good teamwork, problem-solving and communication skills in Malay and English.

• Able to work independently with minimum supervision.

• Self-motivated, hardworking and responsible.

Key Roles

• Storage and Arrangement of Parts : Store spare parts and materials in the correct bins or designated locations according to the inventory system and supervisor's instructions.

• Material Handling : Handle, move, sort, and arrange spare parts and materials in accordance with established work procedures and handling requirements.

• Warehouse Organization : Maintain an organized storage area to ensure spare parts are properly arranged, easily accessible, and stored in the appropriate locations.

• Inventory Control : Perform stock counts, verify physical stock against inventory records, and update stock information accurately to maintain inventory accuracy.

• Order Picking : Pick and prepare spare parts accurately according to picking lists, system instructions, and order requirements.

• Operational Support : Assist the Receiving, Packing, and Pre-Delivery Inspection (PDI) teams during peak workloads or urgent order fulfilment, as required.

• Housekeeping and Safety : Maintain warehouse cleanliness and housekeeping in accordance with 5S practices, workplace safety procedures, and company requirements.

• Daily Operations and Target Achievement : Support daily warehouse and operational activities to ensure smooth workflow and achievement of assigned productivity, quality, and operational targets.

Job & Skills Requirement

• Minimum SPM qualification; Diploma in Logistics, Warehouse Management or equivalent is an advantage.

• Basic knowledge of warehouse operations, including receiving, picking, packing and stock handling.

• Basic computer skills; experience using barcode scanners or warehouse systems is an advantage.

• Good attention to detail, teamwork and time management skills to meet daily operational targets.

• Physically fit and able to perform manual handling, prolonged standing and other warehouse duties.

• Disciplined in following SOPs, safety requirements and attendance rules.

• Willing to learn, adapt to new work processes and support continuous improvement activities.

Key Roles

• 1. Continuous Improvement & Lean Manufacturing

  • Support the implementation and continuous improvement of Lean Manufacturing practices, including Kaizen and other operational improvement initiatives, to enhance workplace efficiency and effectiveness.

  • Promote and sustain the 5S Management System across the manufacturing plant and Service Centres to ensure a clean, organised, safe, and productive working environment.

• 2. 5S Management & Audit Coordination

  • Coordinate and conduct 5S audits, monitor corrective action plans, and follow up with the relevant departments to ensure timely closure of audit findings.

  • Develop, maintain, and review 5S Macro Zone arrangements to ensure effective implementation and consistent workplace standards.

  • Coordinate 5S-related activities, including Factory 7S Improvement Gemba walks, 5S Big Day, and other workplace improvement programmes.

• 3. Continuous Improvement / SHE Programmes & Activities

  • Coordinate and support the planning and execution of Safety, Health & Environment (SHE) and continuous improvement programmes, campaigns, events, and awareness activities.

  • Organise and coordinate improvement initiatives such as Town Hall sessions, Kaizen programmes, and other activities to promote employee engagement and a continuous improvement culture.

  • Support the implementation and monitoring of SHE/ continuous improvement initiatives to promote workplace safety, health, environmental awareness, and compliance with applicable requirements.

• 4. Reporting & Performance Monitoring

  • Prepare, consolidate, and analyse Key Operations Indicator (KOI), CROP, continuous improvement, and other relevant monthly reports to monitor performance and support management review.

  • Track the progress of improvement initiatives, identify areas for improvement, and follow up with relevant departments on outstanding actions.

• 5. Documentation & Committee Coordination

  • Prepare, review, update, and maintain continuous improvement manuals, procedures, guidelines, and other related documentation to ensure accuracy and compliance with established requirements.

  • Coordinate continuous improvement committee meetings, including meeting arrangements, preparation of relevant materials, documentation of meeting minutes, and monitoring of action items.

Job & Skills Requirement

• Possess a bachelor’s degree in business management, Engineering, Occupational Safety and Health, Environmental Management, or a related field.

• Minimum 1–2 years of relevant working experience, preferably in manufacturing or a related industry.

• Knowledge or experience in Lean Manufacturing, 5S Management, Kaizen, or continuous improvement activities will be an added advantage.

• Basic understanding of occupational safety and health requirements and environmental management practices in a manufacturing environment.

• Proficient in Microsoft Office applications, particularly Excel, Word, and PowerPoint.

• Good analytical, problem-solving, and reporting skills.

• Strong communication and interpersonal skills, with the ability to collaborate effectively with employees across different departments and organizational levels.

• Good coordination, organizational, and documentation management skills, with strong attention to detail.

• Ability to manage multiple tasks, prioritize workloads, and meet deadlines effectively.

• Self-motivated, disciplined, responsible, and able to work independently as well as in a team.